Pengaruh Efektivitas Kerja Aparat Terhadap Pelayanan Publik Pada Kantor Kelurahan Madukelleng Kecamatan Tempe Kabupaten Wajo

Agung Rihadatul Aisy; Darwis Darwis; Andi Patotori

doi:10.62383/studi.v2i1.90

Authors

Agung Rihadatul Aisy Universitas Puangrimaggalatung
Darwis Darwis Universitas Puangrimaggalatung
Andi Patotori Universitas Puangrimaggalatung

DOI:

https://doi.org/10.62383/studi.v2i1.90

Keywords:

Work Effectiveness, Public Service, Wajo Regency

Abstract

The lack of discipline among some civil servants at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency, serves as the background for this research. This lack of discipline is suspected to be caused by the ineffective performance of the officers in providing services to the public, where the officers fail to complete their tasks within the established time frame. This has led to dissatisfaction with the services provided by the officers at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency. This study aims to determine the extent of the influence of work effectiveness on public service at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency. The population of this study consists of 30 individuals. The sampling technique used in this research is the saturated sampling technique. This is a census study with an associative quantitative approach. The research results show that: (1) Work effectiveness at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency is categorized as good, (2) Public service at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency is also categorized as good, (3) Work effectiveness has a positive influence on public service provided by the officers at the Madukelleng Village Office, Tempe Subdistrict, Wajo Regency

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