Persepsi dan Respons Masyarakat terhadap Konflik Sosial dalam Era Digital
DOI:
https://doi.org/10.62383/studi.v2i4.703Keywords:
Digital Literacy, Digital Media, Media Ethics, Public Perception, Social ConflictAbstract
This research aims to understand how public perceptions and responses to social conflict are shaped in the digital era, marked by advances in information and communication technology. Using a descriptive qualitative approach and library research methods, this study analyzes various literature, journals, and previous research findings that address the relationship between digital media, social perceptions, and conflict dynamics. The results indicate that digital media plays a central role in shaping public perspectives on social conflict. Rapid, widespread, and interactive access to information makes it easier for people to engage in social issues, both actively through online campaigns and passively as observers. However, this phenomenon also poses challenges in the form of perceptual bias, the spread of hoaxes, and increased social polarization due to the dominance of certain narratives in the digital space. On the other hand, digital media also opens up opportunities for collective awareness, social empathy, and public participation in conflict resolution efforts. Therefore, improving digital literacy and media ethics are crucial factors in building a critical, rational, and peaceful society amidst the complexity of social interactions in cyberspace.
Downloads
References
Alamsyah, I. L., Aulya, N., & Satriya, S. H. (2024). Transformasi media dan dinamika komunikasi dalam era digital: Tantangan dan peluang ilmu komunikasi. Jurnal Ilmiah Research Student, 1(3), 168–181. https://doi.org/10.61722/jirs.v1i3.554
Arya Kusuma, D., Yendra, M., Bakhtiar, R., Takdir, M., Handrina, E., & Wahyudi. (2021). Pengaruh media sosial terhadap pola komunikasi pemerintah dan masyarakat dalam era digital. Ekasakti Jurnal Penelitian dan Pengabdian, 5(1), 23–33. https://doi.org/10.31933/ejpp.v5i1.1206
Chang, C.-W., & Chang, S.-H. (2023). The impact of digital disruption: Influences of digital media and social networks on forming digital natives’ attitude. SAGE Open, 13(3), 1–10. https://doi.org/10.1177/21582440231191741
Chen, A. T., Dunn, L. H., Fan, W., & Agrawal, N. (2025). Audience responses to online public shaming in online environments: Mixed methods study. Journal of Medical Internet Research, 27, e67923. https://doi.org/10.2196/67923
Cici Nugraheni. (2023). Persepsi publik dalam media sosial: Analisis strategi kampanye digital calon presiden Indonesia 2024. Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora, 3(4), 329–341. https://doi.org/10.55606/khatulistiwa.v3i4.2867
Faradis, N., Ainya, N., Fauzah, A., Ichsan, M., & Anshori, A. (2023). Media sosial dan persepsi publik: Analisis strategi kampanye digital calon presiden Indonesia 2024. Prosiding Seminar Nasional, 1, 643–652.
Hafizi, R. (2023). Pengaruh media sosial terhadap persepsi masyarakat tentang politik dan partisipasi politik. Journal of Mandalika Social Science, 1(1), 1–4. https://journal.institutemandalika.com/index.php/jomss
Indira Nazwa Fazrina, Safitri, D., & Sujarwo, S. (2025). Persepsi generasi Z terhadap efektivitas aktivisme digital sebagai bentuk partisipasi sosial. RISOMA: Jurnal Riset Sosial Humaniora dan Pendidikan, 3(3), 53–62. https://doi.org/10.62383/risoma.v3i3.746
Kusnanto, K., Gudiato, C., Manggu, B., & Vuspitasari, B. K. (2023). Pengaruh internet dan media konvensional terhadap persepsi masyarakat tentang isu sosial. Sebatik, 27(2), 690–700. https://doi.org/10.46984/sebatik.v27i2.2390
Li, Y., & Liu, M. (2025). Attribution or empathy? A study on the public opinion response framework of government social media qualitative comparative analysis of 21 public opinion incidents. Frontiers in Psychology, 16, 1556030. https://doi.org/10.3389/fpsyg.2025.1556030
Petrova, M., & Tapsoba, A. (2025). Information and conflict: From the role of (social) media and public opinion to big data and forecasting. Economic Policy. https://doi.org/10.1093/epolic/eiaf012
Rizal Safarudin, Zulfamanna, Kustati, M., & Sepriyanti, N. (2023). Penelitian kualitatif. INNOVATIVE: Journal of Social Science Research, 3(2), 9680–9694. https://j-innovative.org/index.php/Innovative
Schmid, U. K., Kümpel, A. S., & Rieger, D. (2022). How social media users perceive different forms of online hate speech: A qualitative multi-method study. New Media & Society, 26(5), 2614–2632. https://doi.org/10.1177/14614448221091185
Suyanto, T., Prasetyo, K., Isbandono, P., Zain, I. M., Purba, I. P., & Gamaputra, G. (2018). Persepsi mahasiswa terhadap kemunculan berita bohong di media sosial. Jurnal Civics: Media Kajian Kewarganegaraan, 15(1), 52–61. https://doi.org/10.21831/jc.v15i1.17296
Wello Neger, S., Setiawibawa, R., Fahmi, S., & Uksan, A. (2025). Konflik sosial sebagai ancaman non-militer: Perspektif keamanan nasional Indonesia. Nusantara: Jurnal Ilmu Pengetahuan Sosial, 12(9), 3667–3680. http://jurnal.um-tapsel.ac.id/index.php/nusantara/index
