Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
type: channel
description: Judul Jurnal : Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Inisial : Komunikasi Frekuensi : Januari, April, Juli, dan Oktober ISSN Cetak : 3063-7147 ISSN Online : 3063-7155 Ketua Dewan Editor : Prof. Dr. Lukman Arif, M. Si DOI : 10.62383 Penerbit : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara, Jurnal ini ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia, Jurnal ini adalah platform interdisipliner yang memadukan pemahaman tentang ilmu komunikasi, administrasi publik, dan kebijakan negara untuk memahami dinamika kompleks dalam penyelenggaraan pemerintahan dan pembangunan masyarakat. Artikel-artikel yang dipublikasikan dalam jurnal ini mencakup berbagai topik, mulai dari peran komunikasi dalam pembuatan kebijakan publik, manajemen informasi di sektor publik, hingga analisis kebijakan yang mempertimbangkan aspek komunikasi dan administratif. Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara diterbitkan oleh Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia, bekerja sama dengan universitas dan didukung oleh Asosiasi Pengelola Jurnal Indonesia. Diindeks Oleh : Sponsor dan Mitra Jurnal :
publisher: Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia
language: en-US
publication name: Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
issn: 3063-7147
items: Strategi Engagement Instagram @Kumocake.Co dalam Mempertahankan Citra Japanese Cake
items: Kebijakan Wisata Halal (Halal Tourism) Berbasis Kearifan Lokal di Kabupaten Lima Puluh Kota
items: Dampak Kebijakan terhadap Aktivitas Pedagang dan Juru Parkir
items: Transformasi Kesadaran Menjadi Aksi: Strategi Komunikasi BNN Kota Surakarta dalam Program P4GN untuk Generasi Muda
items: Strategi Corporate Social Responsibility PT. Kompas Gramedia dalam Menjaga Citra Perusahaan Melalui Program Kampung Koran
items: Strategi Komunikasi Personal Branding Nusibah Jazuli dalam Pembentukan Citra Positif Partai Politik
items: Implementasi Program Bantuan Pangan Non Tunai (BPNT) dalam Peningkatan Kesejahteraan Masyarakat di Kecamatan Sipatana Kota Gorontalo
items: Implementasi Strategi Media Relations Dinas Sosial Kota Tangerang Selatan dalam Penyebaran Informasi Publik melalui Portal Berita Online
items: Aktivitas Public Relations Dinas Sosial Kota Tangerang Selatan pada Hari Disabilitas Internasional Bersama Rumah I’m Star
items: Manajemen Public Relation Kementrian Pariwisata dan Ekonomi Kreatif dalam Menyediakan Informasi Publik Terkait Pariwisata
items: Strategi Humas Pemerintah Kota Depok dalam Sosialisasi Kebijakan Car Free Day
items: Komunikasi Dialogis Krisis di Instagram: Analisis Respons Terra Drone terhadap Opini Publik Pasca Kebakaran
items: Manajemen Isu oleh Humas PT Telkomsel Indonesia dalam Menangani Gangguan Layanan Jaringan
items: Peran Media Sosial dalam Pembentukan Opini Publik dan Dinamika Kebijakan Pemerintah di Era Digital
items: Pengaruh Media Digital dan Perubahan Struktur Sosial pada Gen-Z
items: Komunikasi Kebijakan Publik yang Efektif : Peran Public Affairs dalam Meningkatkan Pemahaman dan Partisipasi Masyarakat
items: Strategi Employee Relations PT. Resultan Karya Indonesia (Rekanesia) dalam Memotivasi Kerja Karyawan
items: Implementasi Smart Govenrment melalui Program Sumbergedang Baru di Desa Sumbergedang Kecamatan Pandaan Kabupaten Pasuruan
items: Pengaruh Meme dan Karakter Virtual Shinna terhadap Kepuasan Informasi Pengguna Instagram BMKG Gowa
items: Perbandingan Administrasi Publik Indonesia dan Amerika Serikat dalam Struktur Birokrasi Desentralisasi dan Pelayanan Publik
items: Perbandingan PerekembanganAdministrasi Publik di Australia dan Indonesia dalam E-Goverment
items: Makna Konten Influencer Parenting bagi Generasi Muda dalam Membangun Pola Asuh Masa Depan
items: Rekonstruksi Citra Pekerja Migran Indonesia Studi Personal Branding TKI Sebagai Content Creator Tiktok dan Implikasinya pada Persepsi Publik
items: Persepsi Media Massa dalam Kasus Pencabutan ID Pers Jurnalis CNN di Istana Negara Berdasarkan Undang-Undang Pers
items: Pengaruh Iklan Televisi Nutrisari Versi Si Juara Nyegerin terhadap Keputusan Pembelian Produk
items: Implementasi Kode Etik Komunikasi Publik dalam Kebijakan Pemerintah: Kajian Normatif terhadap Praktik Komunikasi Resmi Instansi

Strategi Engagement Instagram @Kumocake.Co dalam Mempertahankan Citra Japanese Cake
type: item
description: This study aims to analyze the social media engagement strategy of Instagram @kumocake.co in its efforts to maintain its product image as ‘Japanese Halal Cake for 25,000 Rupiah’ amid fierce competition in the culinary industry. The method used is descriptive qualitative, with data collection through in-depth interviews with social media specialists, observation, and documentation. The results show that the engagement strategy is implemented in a structured manner through a monthly content plan with weekly execution, as well as consistent uploads every two days in alternating Reels and feed formats. The most effective Instagram features are Stories for direct interaction and Reels for expanding audience reach, which consistently meet audience gratification needs in accordance with Uses and Gratifications Theory (UGT). The product image is maintained through eye-catching, neat, and minimalist visual highlights of the cake in each content, in line with the principles of Brand Image Theory. The highest level of engagement is achieved through endorsement and giveaway content, where save and share metrics are considered the most significant indicators of engagement. Despite facing challenges with the quality of non-preservative products, Kumocake.co manages them with a relaxed and fast response interaction strategy. This research contributes to the development of Digital Public Relations studies, particularly regarding the strategic role of social media engagement in the process of maintaining the image of contemporary culinary products.
creator: Faiha Alya
creator: Hana Afni
creator: Tria Patrianti
rights: Copyright (c) 2025 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-05
publication date: 2026-01-05
volume: 3
number: 1
starting page: 01
ending page: 17
doi: 10.62383/komunikasi.v3i1.802

Kebijakan Wisata Halal (Halal Tourism) Berbasis Kearifan Lokal di Kabupaten Lima Puluh Kota
type: item
description: This study examines the development of halal tourism based on local wisdom in Lima Puluh Kota Regency, focusing on the Harau Valley area as a leading destination. The research aims to analyze halal tourism development and identify challenges faced in its implementation. The study employs a descriptive qualitative approach with data collection techniques through in-depth interviews, field observations, and documentation studies. Research informants include the Department of Tourism, Youth and Sports, the Ministry of Religious Affairs, the Minangkabau Indigenous Leadership Council, Tourism Awareness Groups, business operators, and tourists. Data analysis uses the Miles and Huberman interactive model. The results show that halal tourism development in Harau Valley has great potential supported by natural compatibility with sharia principles, the philosophy of "Adat Basandi Syarak, Syarak Basandi Kitabullah," and strong cultural attractions. However, significant challenges remain, including limited infrastructure, low halal certification in accommodation and culinary sectors, limited human resource capacity, suboptimal promotion, weak inter-agency coordination, and funding constraints. The study recommends strengthening district-level halal tourism regulations, intensifying halal certification socialization, enhancing human resource capacity through continuous training, developing integrated digital promotion systems, and strengthening multi-stakeholder coordination in sustainable halal tourism development.
creator: Novianti Monyca
creator: Muslim Muslim
rights: Copyright (c) 2025 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-05
publication date: 2026-01-05
volume: 3
number: 1
starting page: 18
ending page: 29
doi: 10.62383/komunikasi.v3i1.786

Dampak Kebijakan terhadap Aktivitas Pedagang dan Juru Parkir
type: item
description: The purpose of this research is to determine the impact of the policy to convert the Abu Bakar Ali (ABA) parking area toward vendors and parking attendants. The data collection technique used was descriptive qualitative research, obtained from in-depth interviews with vendors and parking attendants and observations at the relocation site of the Malioboro Abu Bakar Ali 2 Parking Area. The Abu Bakar Ali parking lot conversion policy was an effort by the Yogyakarta City Government to improve the aesthetics of the Malioboro area and preserve cultural heritage. The findings reveal a significant gap between the environmental and cultural objectives of the policy and the socio-economic reality, with low tourist visitation to the new location resulting in a drastic decrease in income, leading to resentment among vendors and parking attendants. Therefore, the Yogyakarta City Government needs to review the implementation of this policy so that it does not lead to horizontal conflicts between the government and the vendors and parking attendants.
creator: Samuel Aron Jedyjah Makmur
creator: Muhammad Izzudin Aprilian
creator: Fransisca Dea Yulianti
creator: Henggaringtyas Trihandari Damayanti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-05
publication date: 2026-01-05
volume: 3
number: 1
starting page: 30
ending page: 37
doi: 10.62383/komunikasi.v3i1.817

Transformasi Kesadaran Menjadi Aksi: Strategi Komunikasi BNN Kota Surakarta dalam Program P4GN untuk Generasi Muda
type: item
description: Public communication in efforts to prevent drug abuse faces increasingly complex challenges in the digital era, particularly in reaching young people who are strongly influenced by social media and the dynamics of their social environment. This study aims to analyze the communication strategies implemented by the National Narcotics Agency (BNN) of Surakarta City in carrying out the Drug Abuse Prevention, Eradication, and Illicit Trafficking Program (P4GN) oriented toward the younger generation. The study employs a descriptive qualitative approach, with data collected through in-depth interviews with public relations staff of BNN Surakarta City, as well as a review of program documents and communication materials. The data were analyzed using content analysis and validated through source and method triangulation. The findings indicate that BNN’s communication strategies include audience segmentation based on age and educational level, the utilization of digital media such as Instagram and TikTok, and collaboration with local public figures, micro-influencers, and youth communities. Peer-based and participatory communication approaches are considered more effective than one-way, purely informative communication patterns. Nevertheless, limitations in human resources and budget, along with the rapid flow of digital information, remain the main challenges in program implementation. This study emphasizes the importance of persuasive, adaptive, and contextual communication strategies to enhance the effectiveness of P4GN campaigns among the younger generation.
creator: Ilham Yoga Pratama
creator: Hasbullah Azis
creator: Rahmat Wisudawanto
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-06
publication date: 2026-01-06
volume: 3
number: 1
starting page: 38
ending page: 52
doi: 10.62383/komunikasi.v3i1.830

Strategi Corporate Social Responsibility PT. Kompas Gramedia dalam Menjaga Citra Perusahaan Melalui Program Kampung Koran
type: item
description: Social and environmental responsibility as part of business ethics. Corporate Social Responsibility (CSR) is an important strategy in building and maintaining a company's image in the public eye. This study aims to analyze how the CSR strategy implemented by PT. Kompas Gramedia through the Kampung Koran program maintains the company's image. This study uses a descriptive qualitative approach. Data collection techniques were carried out through in-depth interviews and documentation. The theory used is the CSR strategy from Coombs and Holladay which includes five stages: scanning, conducting, creating, communicating, and evaluating. In addition, the image formation theory from John M. Tiedemann was also used to analyze the process of forming a company's image. The results show that the Kampung Koran Program of PT. Kompas Gramedia demonstrates a planned and participatory CSR strategy. Through scanning and monitoring as well as conducting formative initiatives, the company is able to map community needs and design programs based on local potential. At the create CSR stage, the focus is directed at empowering housewives with skills in processing used newspapers, then strengthened through communicate CSR with communicative narrative techniques that touch public emotions, and is periodically evaluated at the evaluation stage to maintain relevance and sustainability. This process contributes directly to the formation of the company's image. Starting with a creative idea to recycle newspapers, a positive perception emerged that the program brings tangible benefits.
creator: Rachel Aurell Rachel
creator: Syifa Astasia Utari
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-08
publication date: 2026-01-08
volume: 3
number: 1
starting page: 53
ending page: 66
doi: 10.62383/komunikasi.v3i1.842

Strategi Komunikasi Personal Branding Nusibah Jazuli dalam Pembentukan Citra Positif Partai Politik
type: item
description: This research aims to identify the personal branding strategy implemented by Nusaibah Jazuli, a PKS faction member of the South Tangerang City Regional People's Representative Council (DPRD), in building a positive image during the 2024 Election campaign. The advancement of social media has transformed how politicians build and manage their self-image, making a strong personal brand a crucial tool for young politicians to achieve credibility and differentiation amid fierce competition. Employing a qualitative descriptive method, the study analyzes Nusaibah's approach using the Personal Branding Pyramid framework (determine who you are, determine what you do, position yourself, and manage your brand). The findings indicate that this strategy successfully built her reputation and credibility. This success is underpinned by the "Determine Who You Are" commitment, exemplified by donating her entire salary to community welfare. The "Determine What You Do" strategy is reinforced by tangible actions, including distributing 1,000 basic necessity packages and advocating for school bus services. Furthermore, she applied "Position Yourself" as a humble, people-oriented leader who is highly responsive to citizens' concerns, presenting herself as an equal to the community. Finally, "Manage Your Brand" involves consistent and continuous image maintenance. Overall, Nusaibah's ability to engage in relatable political communication successfully won public support and enhanced her reputation.
creator: Farhatuz Zahra
creator: Agnia Mumtaza
creator: Tria Patrianti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-13
publication date: 2026-01-13
volume: 3
number: 1
starting page: 67
ending page: 76
doi: 10.62383/komunikasi.v3i1.850

Implementasi Program Bantuan Pangan Non Tunai (BPNT) dalam Peningkatan Kesejahteraan Masyarakat di Kecamatan Sipatana Kota Gorontalo
type: item
description: This student aims to determine how BPNT contributes community in Sipatana District, Gorontalo City. Method used is qualitative findings show that the implementation of BPNT in Sipatana District, particularly in Molosipat U and Tanggikiki sub-districts, has been carried out in accordance with the statutory regulations of 2019 regarding the indicators of power distribution and actor strategies, without any personal intervention in determining beneficiary eligibility. Regarding the characteristics of the implementing institutions, coordination among agencies from the district level to RT/RW has run well and has been conducted transparently and participatively to ensure that the assistance is well-targeted. However, on the indicators of implementer compliance and responsiveness, several obstacles are still found such as delays in disbursement, a lack of direct socialization to the community, and slow responses from the sub-district office in handling complaints from beneficiary families (KPM). These conditions lead to a lack of optimal understanding among beneficiaries regarding the mechanism of aid distribution. Additionally, the impact of BPNT on improving beneficiary welfare remains consumptive in nature and has not fully encouraged economic independence among poor households. Therefore, improvements in service effectiveness, two-way communication, and periodic evaluation are required to enhance BPNT’s contribution in reducing poverty rates and achieving sustainable community welfare.
creator: Sri Ayuningsih Doni
creator: Rustam Tohopi
creator: Yacob Noho Nani
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-15
publication date: 2026-01-15
volume: 3
number: 1
starting page: 77
ending page: 85
doi: 10.62383/komunikasi.v3i1.856

Implementasi Strategi Media Relations Dinas Sosial Kota Tangerang Selatan dalam Penyebaran Informasi Publik melalui Portal Berita Online
type: item
description: This study is motivated by the crucial role of government public relations in managing effective communication in the digital era, particularly through cooperation with online media to ensure public information is delivered widely, accurately, and credibly. The research aims to analyze the implementation of media relations strategies carried out by the Public Relations Office of the South Tangerang City Social Service, focusing on three main aspects: managing media relations, developing information dissemination strategies, and building cooperative networks with online media. This study employs a qualitative approach using descriptive methods, with data collected through in-depth interviews and documentation. The theoretical framework is based on Yosal Iriantara’s (2019) media relations strategy, which emphasizes relationship management, communication strategies, and network development. The findings indicate that media relations are implemented through formal and informal communication, openness to media needs, the preparation of informative and community-oriented content, and continuous formal and informal collaboration with online media. Overall, the implementation of media relations strategies contributes to building a positive institutional image and enhancing public trust, although challenges remain, including limited advertorial budgets and human resource constraints.
creator: Shela Amelia Akhap
creator: Lilik Sumarni
creator: Nani Nurani Muksin
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-19
publication date: 2026-01-19
volume: 3
number: 1
starting page: 86
ending page: 95
doi: 10.62383/komunikasi.v3i1.864

Aktivitas Public Relations Dinas Sosial Kota Tangerang Selatan pada Hari Disabilitas Internasional Bersama Rumah I’m Star
type: item
description: People with disabilities continue to experience barriers in accessing education, employment, and social participation, requiring active government involvement through inclusive programs. One such initiative is the International Disability Day event organized by the South Tangerang City Social Service in collaboration with Rumah I’m Star. This study aims to analyze the public relations activities of the South Tangerang City Social Service by examining problem identification, planning, implementation, and interpretation in organizing the event. The research is based on the public relations model of Cutlip, Center, and Broom, which includes four stages: defining the problem, planning and programming, taking action and communicating, and evaluating the program. A qualitative approach with a descriptive method was employed. Data were collected through interviews, observations, and documentation, involving purposively selected informants from the Public Relations Division of the Social Service, the founder of Rumah I’m Star, beneficiaries, and public relations experts. The findings show that the Social Service identified low public awareness of disability issues as the main problem and responded by developing a collaborative communication strategy with Rumah I’m Star. The activities implemented included art performances, talk shows, and a bazaar showcasing the works of persons with disabilities, which were disseminated digitally. Program evaluation was conducted internally without standardized measurement instruments, limiting interpretation to event outcomes and participant involvement. Overall, the study concludes that these public relations efforts enhanced government communication and promoted inclusion awareness, although broader public engagement is needed for sustainable impact.
creator: Susan Ary Ayu Anjani
creator: Istisari Bulan Lageni
creator: Nani Nurani Muksin
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-20
publication date: 2026-01-20
volume: 3
number: 1
starting page: 96
ending page: 105
doi: 10.62383/komunikasi.v3i1.865

Manajemen Public Relation Kementrian Pariwisata dan Ekonomi Kreatif dalam Menyediakan Informasi Publik Terkait Pariwisata
type: item
description: Public relations management is a strategic approach employed by the Ministry of Tourism and Creative Economy (Kemenparekraf) in providing public information related to tourism. This study aims to analyze the public relations management process of Kemenparekraf in disseminating tourism-related public information by using a descriptive qualitative approach and the public relations management theory proposed by Cutlip, Center, and Broom. Research data were obtained through in-depth interviews, literature review, and observation. The results indicate that Kemenparekraf implements the four stages of public relations management comprehensively: defining public relations problems, planning and programming, taking action and communicating, and evaluating the program. Kemenparekraf utilizes various digital and conventional platforms to disseminate tourism information, with an emphasis on transparency, accuracy, and information accessibility. The implementation of the Public Information Disclosure Act is also a major focus, including the provision of information that must be periodically disclosed, immediately announced, and available at all times. Effective public relations management enables Kemenparekraf to address challenges in the dissemination of complex and dynamic tourism information and to ensure equitable access to tourism information for various stakeholders, thereby supporting sustainable tourism development in Indonesia.
creator: Muhammad Nur Arfan
creator: Istisari Bulan Lageni
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-21
publication date: 2026-01-21
volume: 3
number: 1
starting page: 106
ending page: 116
doi: 10.62383/komunikasi.v3i1.877

Strategi Humas Pemerintah Kota Depok dalam Sosialisasi Kebijakan Car Free Day
type: item
description: The air quality index in Depok City has declined over the past three years based on data from the Depok City Environmental Agency. In response to this condition, the Depok City Government implemented a Car Free Day (CFD) policy every Sunday along Jalan Margonda Raya. The CFD program aims to improve environmental quality and air conditions while encouraging public participation in healthy activities. The success of this policy depends on how effectively information regarding the rules and objectives of CFD is disseminated to the public by the Depok City Government Public Relations Office. This study aims to analyze the communication strategy employed by the Depok City Government Public Relations Office in disseminating the Car Free Day policy and to identify obstacles encountered during the dissemination process. This research uses a descriptive qualitative approach through media monitoring, direct observation, and analysis of government documents.
creator: Nur Azel Rizki Syahbani
creator: Tria Patrianti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-21
publication date: 2026-01-21
volume: 3
number: 1
starting page: 117
ending page: 129
doi: 10.62383/komunikasi.v3i1.876

Komunikasi Dialogis Krisis di Instagram: Analisis Respons Terra Drone terhadap Opini Publik Pasca Kebakaran
type: item
description: This study examines Terra Drone Indonesia's implementation of management dialogue in addressing crisis communication following a fire at the company's office building. The incident sparked a wave of negative sentiment on Instagram, marked by increased public comments assessing occupational safety, data security, and the company's transparency in conveying information related to the legal process. The study used a qualitative approach with a case study method to understand how the company developed a crisis communication strategy through official statements published on social media. Data were analyzed based on dialogic elements of communication, particularly empathy for victims, humanitarian commitment, and the company's position and normative and defensive stance in affirming legal handling and compliance measures. The results show that the company attempted to balance an empathetic narrative to mitigate public pressure with a defensive strategy to maintain institutional legitimacy. However, the dynamics of public opinion on Instagram indicate that the company's response has not fully met the expectations of two-way communication. This is evident in the dominance of one-way communication patterns and the lack of technical clarifications needed by the public, thus creating a productive economic outlook. Overall, dialogic management has been implemented responsively, but has not been optimal in building a space for dialogue and public trust as a whole.
creator: Arrasyifah Leby
creator: Saeful Mujab
creator: Abellia Nathany
creator: Syafaat Ariski
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-22
publication date: 2026-01-22
volume: 3
number: 1
starting page: 130
ending page: 142
doi: 10.62383/komunikasi.v3i1.880

Manajemen Isu oleh Humas PT Telkomsel Indonesia dalam Menangani Gangguan Layanan Jaringan
type: item
description: Network service disruptions are critical issues that can negatively affect public trust and corporate reputation in the telecommunications industry. As one of the largest telecommunication providers in Indonesia, PT Telkomsel faces significant challenges in managing public issues related to network disturbances. This study aims to analyze how the Public Relations division of PT Telkomsel manages issues in handling network service disruptions in Indonesia.This research employs a qualitative descriptive approach by analyzing secondary data, including literature studies, official corporate communications, and media coverage related to network service disruptions. The findings indicate that PT Telkomsel’s Public Relations implements issue management through several systematic stages, namely issue identification, issue analysis, communication strategy formulation, message dissemination, and evaluation. The communication strategy emphasizes transparency, rapid response, and the use of digital media as the main channel to communicate with the public.Effective issue management enables the company to reduce negative public perceptions and maintain customer trust. This study confirms that strategic and proactive public relations communication plays an important role in managing network service disruption issues and protecting corporate reputation.
creator: Duvalio Adnan Zordi
creator: Mohammad Syahrul Ihsan
creator: Nur Azel Rizki Syabani
creator: Ridho Yazhid
creator: Lilik Sumarni
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-22
publication date: 2026-01-22
volume: 3
number: 1
starting page: 143
ending page: 153
doi: 10.62383/komunikasi.v3i1.883

Peran Media Sosial dalam Pembentukan Opini Publik dan Dinamika Kebijakan Pemerintah di Era Digital
type: item
description: The 21st century is marked by a profound transformation in digital communication. Social media has become a new public space, enabling people to interact, disseminate information, and shape public opinion rapidly and massively. This article analyzes the role of social media in shaping public opinion and its influence on the dynamics of government policy in Indonesia. Through a literature review and case analysis of policies influenced by viral issues on social media, this study finds that social media increases citizen participation and accelerates government responses to public issues. However, the pattern of 'viral-based policy' also carries risks, such as reactive policies, a lack of evidence-based policies, and inequality in representation. To manage this phenomenon, the government needs to develop an inclusive digital communication strategy, establish an early detection system for public sentiment, and uphold the principles of good governance and evidence-based policy. These findings are relevant for academics and policymakers seeking to understand the interaction between social media, public opinion, and government policy in the digital era.
creator: Duvalio Adnan Zordi
creator: Mohammad Syahrul Ihsan
creator: Muhamad Aprian Nazarudin
creator: Tria Patrianti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-22
publication date: 2026-01-22
volume: 3
number: 1
starting page: 154
ending page: 162
doi: 10.62383/komunikasi.v3i1.882

Pengaruh Media Digital dan Perubahan Struktur Sosial pada Gen-Z
type: item
description: This qualitative research, employing a literature review method, aims to dissect the massive influence of digital media on the shifting social structures of Generation Z. The findings indicate that technology has transformed interaction patterns from physical encounters to continuous digital communication, creating new forms of sociability that are expansive yet often superficial. The process of identity formation now relies heavily on self-curation in cyberspace, where digital metrics serve as benchmarks for validation, frequently triggering psychological pressure. This phenomenon also impacts the weakening of traditional parental authority due to the intergenerational digital divide. Although Gen Z is adept at building social capital through interest-based virtual communities, the risk of polarization remains a concern. Regarding value orientation, there is a shift toward authenticity and work flexibility that prioritizes personal meaning. Given its ambivalent impact on mental health, the study concludes that a synergy of robust digital literacy, strengthened family roles, and platform policies prioritizing user well-being is essential to navigate this social transformation.
creator: Tri Utami
creator: Jesica Imanuela Halolo
creator: Reni Susanti
creator: Faisal Dudayef
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-22
publication date: 2026-01-22
volume: 3
number: 1
starting page: 163
ending page: 179
doi: 10.62383/komunikasi.v3i1.888

Komunikasi Kebijakan Publik yang Efektif : Peran Public Affairs dalam Meningkatkan Pemahaman dan Partisipasi Masyarakat
type: item
description: Effective public policy communication is a crucial factor in ensuring public understanding, acceptance, and participation in the process from policy formulation to implementation. In this context, public affairs plays a strategic role as a liaison between policymakers and the public through information management, stakeholder relationship building, and facilitation of ongoing public dialogue. This study aims to analyze the role of public affairs in realizing effective public policy communication and its contribution to increasing public understanding and participation. The research method used is a descriptive qualitative approach with data collection techniques such as in-depth interviews, observation, and documentation of policy communication activities. The results show that public affairs strategies include policy publication, stakeholder engagement, media relations management, and the use of digital communication. However, obstacles remain, such as limited two-way communication and unequal levels of public understanding of policies. This study emphasizes the importance of strengthening participatory communication, information transparency, and innovation in public affairs practices to improve the effectiveness of public policy implementation.
creator: Nur Azel Rizki Syahbani
creator: Rachmandita Oktavian
creator: Faris Aulia Riski
creator: Tria Patrianti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-23
publication date: 2026-01-23
volume: 3
number: 1
starting page: 180
ending page: 187
doi: 10.62383/komunikasi.v3i1.887

Strategi Employee Relations PT. Resultan Karya Indonesia (Rekanesia) dalam Memotivasi Kerja Karyawan
type: item
description: The success of a company is not only determined by the quality of the products and services offered, but also by the company's ability to manage employee relations, which is part of the internal public relations function. Without a targeted strategy, companies risk facing low motivation and declining performance. This study aims to understand the employee relations strategy of PT. Resultan Karya Indonesia (Rekanesia) in motivating employee work. The theory used refers to Albrecht (2020) which includes internal communication, rewards, career development programs, work flexibility, and conflict resolution mechanisms. The research method uses a descriptive qualitative approach with interview, observation, documentation, and source triangulation techniques. The results show that the employee relations strategy at Rekanesia is implemented through weekly communication forums, one-on-one meetings, providing material and non-material appreciation, flexible working hour policies, and informal activities such as team building. This strategy has been proven to increase employee motivation, satisfaction, and loyalty, thereby creating a productive and conducive work environment. Practically, this research can provide input for PT. Resultan Karya Indonesia to continue strengthening a more effective, participatory, and sustainable internal communication strategy, so that the company is able to face competitive challenges while maintaining its existence in the modern era.
creator: Khairunnisa Puspa Mahardika
creator: Hari Eko Purwanto
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-23
publication date: 2026-01-23
volume: 3
number: 1
starting page: 188
ending page: 196
doi: 10.62383/komunikasi.v3i1.892

Implementasi Smart Govenrment melalui Program Sumbergedang Baru di Desa Sumbergedang Kecamatan Pandaan Kabupaten Pasuruan
type: item
description: This study aims to describe the implementation of smart government through the Sumbergedang Baru Program in Sumbergedang Village, Pandaan District, Pasuruan Regency. The program is a digital village initiative that utilizes information technology to improve the quality of public services, transparency of governance, and the social and economic empowerment of rural communities. This study employed a descriptive qualitative approach with purposively selected informants, including the village head, village officials, community groups (Pokmas GPS and G4S), and residents as service recipients. The findings show that digital literacy among the community and village officials has begun to develop, as indicated by their ability to use basic devices and applications; however, the utilization of village digital services remains limited and uneven across age groups. In terms of ICT accessibility, the village has established an internet network and public Wi-Fi hotspots, yet network coverage and stability have not fully reached all hamlets. Regarding regulations, the village government has established basic policies through decrees forming community groups and regulating the digital village program, although these have not been comprehensively integrated. In terms of human resource quality, village officials and young cadres are relatively adaptive to technology, but a capacity gap remains among older age groups. Overall, the implementation of smart government through the Sumbergedang Baru Program is still at the stage of building a digital village foundation, requiring further improvements in digital literacy, human resources, infrastructure expansion, and technology-based transparency.
creator: Khalid Bahar Yusuf
creator: Deby Febriyan Eprilianto
creator: Muhammad Farid Maruf
creator: M. Noer Falaq Al Amin
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-23
publication date: 2026-01-23
volume: 3
number: 1
starting page: 197
ending page: 217
doi: 10.62383/komunikasi.v3i1.891

Pengaruh Meme dan Karakter Virtual Shinna terhadap Kepuasan Informasi Pengguna Instagram BMKG Gowa
type: item
description: Instagram has become a strategic medium for government institutions in delivering public information, particularly weather and disaster-related information that requires speed, clarity, and ease of understanding. The BMKG of Gowa Regency utilizes digital communication innovations through the use of informative memes and a virtual character named Shinna as a visual communication strategy to enhance the effectiveness of information dissemination to the public. This study aims to analyze the influence of meme usage and the virtual character Shinna on the information satisfaction of Instagram users of BMKG Gowa Regency by employing the Stimulus–Response (S–R) theory perspective, which views visual messages as stimuli capable of eliciting cognitive and affective responses from audiences. This research adopts a quantitative approach using a survey method. Data were collected through an online questionnaire with a four-point Likert scale administered to followers of the BMKG Gowa Regency Instagram account who had viewed or interacted with meme content and the virtual character Shinna. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The results indicate that the use of memes and the virtual character Shinna has a positive and significant effect on users’ information satisfaction, both partially and simultaneously. Meme usage shows a more dominant influence compared to the virtual character Shinna, while the coefficient of determination (R²) value of 0.834 indicates that both variables explain 83.4% of the variance in users’ information satisfaction. These findings confirm that public communication strategies based on memes and virtual characters are effective in enhancing audience understanding, comfort, and satisfaction with disaster-related information.
creator: Doni Ari Saputra
creator: Yasir Yasir
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-27
publication date: 2026-01-27
volume: 3
number: 1
starting page: 218
ending page: 230
doi: 10.62383/komunikasi.v3i1.896

Perbandingan Administrasi Publik Indonesia dan Amerika Serikat dalam Struktur Birokrasi Desentralisasi dan Pelayanan Publik
type: item
description: This study aims to analyze and compare public administration systems in Indonesia and the United States, focusing on bureaucratic structure, decentralization mechanisms, and public service delivery. Using a qualitative approach through literature review, this research examines scholarly articles, policy documents, and relevant regulations published in recent years. The findings show that Indonesia adopts a hierarchical and relatively centralized bureaucratic structure within a decentralized unitary state framework, while the United States applies a federal system that grants constitutionally guaranteed autonomy to state governments. Decentralization in Indonesia emphasizes administrative and political authority transfer to local governments to improve service responsiveness, although challenges such as overlapping authority and uneven institutional capacity persist. In contrast, federalism in the United States enables flexible and innovative public service provision but also creates disparities among states. The study further reveals that public service effectiveness and responsiveness in both countries are influenced by bureaucratic capacity, coordination mechanisms, and digital governance implementation. This comparative analysis provides insights for policymakers to strengthen bureaucratic reform, improve intergovernmental coordination, and enhance public service quality in accordance with national governance contexts.
creator: Imam Haromain
creator: Aminullah Aminullah
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-28
publication date: 2026-01-28
volume: 3
number: 1
starting page: 231
ending page: 240
doi: 10.62383/komunikasi.v3i1.900

Perbandingan PerekembanganAdministrasi Publik di Australia dan Indonesia dalam E-Goverment
type: item
description: The development of e-Government has become a key strategy in modernizing public administration in various countries, including Australia and Indonesia. The application of information and communication technology in government administration aims to improve bureaucratic efficiency, the quality of public services, and realize the principles of good governance. This study aims to analyze and compare the development of public administration in the implementation of e-Government in Australia and Indonesia. The research method used is a qualitative approach with a literature review of relevant and accessible scientific journals, academic books, and policy documents. The results show that Australia has a higher level of e-Government maturity, characterized by good digital service integration, infrastructure readiness, and adequate human resource capacity. Meanwhile, Indonesia has shown significant progress through the implementation of the Electronic-Based Government System (SPBE), but still faces challenges such as infrastructure gaps, limited apparatus competency, and fragmented service systems. This research is expected to contribute concepts to the development of e-Government policies and public administration reform in Indonesia.
creator: Eka Prastyo
creator: Aminullah Aminullah
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-28
publication date: 2026-01-28
volume: 3
number: 1
starting page: 241
ending page: 252
doi: 10.62383/komunikasi.v3i1.901

Makna Konten Influencer Parenting bagi Generasi Muda dalam Membangun Pola Asuh Masa Depan
type: item
description: The development of social media has made influencer parenting content one of the important sources of reference for the younger generation in understanding parenting. This study aims to examine the meaning of influencer parenting content for the younger generation in building future parenting. The research uses a qualitative approach with a literature review method on various scientific publications relevant to the topics of influencers, parenting, and digital media. The results of the study show that the younger generation interprets influencer parenting content not only as a source of practical information, but also as a reference for values and an ideal representation of the role of parents. The process of interpretation takes place actively and reflectively, influenced by personal experiences, family backgrounds, digital literacy levels, and socio-cultural contexts. In addition, the credibility of influencers and the style of delivering content also affect the acceptance rate of the audience. Influencer parenting content shapes a parenting discourse that emphasizes emotional awareness, empathic communication, positive parenting, and concern for children's mental health. Thus, the future parenting of the young generation is understood as a dynamic, adaptive, and constantly evolving social construction, with digital media as one of the main shaping factors.
creator: Amelia Putri Pertiwi
creator: Emilya Yohana Natasya
creator: Nandito Nandito
creator: Faisal Dudayef
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-28
publication date: 2026-01-28
volume: 3
number: 1
starting page: 253
ending page: 260
doi: 10.62383/komunikasi.v3i1.904

Rekonstruksi Citra Pekerja Migran Indonesia Studi Personal Branding TKI Sebagai Content Creator Tiktok dan Implikasinya pada Persepsi Publik
type: item
description: Indonesian Migrant Workers (PMI) face the problem of stigmatization and negative image that has been rooted in public perception for several decades, where the social construction of TKI is dominated by narratives of exploitation, violence, and victimization reinforced by conventional mass media coverage. The phenomenon of TKI emerging as content creators on the TikTok platform opens new opportunities for migrant workers to represent themselves independently and build personal Branding that has the potential to reconstruct their image in public perception. This study aims to analyze the personal Branding strategies of TKI content creators on TikTok, measure the engagement patterns and reach of the content produced, and evaluate the transformation of public perception toward Indonesian migrant workers as an implication of these digital communication practices. This study uses a qualitative approach with a case study design to explore the process of image reconstruction through personal Branding on the TikTok platform. Data were collected through in-depth interviews with five TKI content creators who have followers ranging from 750 thousand to 2.3 million, interviews with 50 active followers, and interviews with two digital communication experts. The research findings show that TKI content creators implement personal Branding strategies through content authenticity, narrative consistency, and positioning differentiation with engagement rates. Public perception changed significantly with a decrease in negative perception from 68 percent to 18 percent and an increase in positive perception from 10 percent to 55 percent within an exposure period of more than 12 months. Image reconstruction occurs through three mechanisms: humanization that displays the human side of TKI, normalization that elevates the profession as work worthy of respect, and inspiration that demonstrates their positive achievements. This study recommends that the government and related stakeholders sup…
creator: Aiynun Zariah
creator: Zulaikha Zulaikha
creator: Nur’Annafi Firna Syam Maella
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-30
publication date: 2026-01-30
volume: 3
number: 1
starting page: 261
ending page: 275
doi: 10.62383/komunikasi.v3i1.921

Persepsi Media Massa dalam Kasus Pencabutan ID Pers Jurnalis CNN di Istana Negara Berdasarkan Undang-Undang Pers
type: item
description: This study analyzes media perceptions of the revocation of CNN Indonesia journalists' press identity cards by the State Palace in 2025, using the legal framework of Law Number 40 of 1999 concerning the Press. The main objective of the study is to examine the extent to which provisions in the Press Law function effectively in providing legal protection for journalists, as well as to identify potential restrictions on statements deemed inappropriate for public access by the Palace. The method used is qualitative with a descriptive-analytical approach, combining literature review, legal document analysis, and review of national media coverage. The research findings indicate that the revocation of Press IDs without going through the Press Council mechanism contradicts the principles of due process and press freedom guaranteed in the Press Law. This incident created a critical perception that the government has the potential to restrict journalists' freedom, especially regarding strategic state policy issues. Informal resolution through mediation and official apologies do not change the reality that the implementation of non-litigation mechanisms in the Press Law is crucial. This study concludes that the role of the Press Law in protecting the journalistic profession is highly dependent on the government's commitment to guaranteeing press freedom, information transparency, and strengthening the media as a pillar of democracy.
creator: Uswatun Nur Auliya
creator: Intan Dyah Ayu Apriani
creator: Raihani Khairunissa Barni
creator: Evi Satispi
creator: Tria Patrianti
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
volume: 3
number: 1
starting page: 276
ending page: 289
doi: 10.62383/komunikasi.v3i1.914

Pengaruh Iklan Televisi Nutrisari Versi Si Juara Nyegerin terhadap Keputusan Pembelian Produk
type: item
description: In the increasingly tight competition of the soft drink industry, companies need to understand how the advertisements broadcast are able to attract attention, arouse interest, and encourage consumers to make purchases. The purpose of this study is to measure 1) The television advertisement of Nutrisari version of the champion nyegerin on residents of the Graha Indah 2 Pamulang complex. 2) Purchasing decisions on residents of the Graha Indah 2 Pamulang complex. 3) The influence of the television advertisement of Nutrisari version of the champion nyegerin on product purchasing decisions on residents of the Graha Indah 2 Pamulang complex. The theory used in this study is the Marketing Communication Theory. Television Advertisements with dimensions: Head words & sound effect, Music, Seen word, Picture, Color, and Movement, as well as the Purchasing Decision theory with dimensions: Problem Recognition, Information Search, Alternative Evaluation, Purchase Decision, and Post-Purchase Behavior. This study uses a quantitative approach with a survey method with a questionnaire as the data collection instrument. The population in this study were residents of the Graha Indah 2 Pamulang RW 25 complex with characteristics that had been found as many as 123 and the number of samples as many as 94. The sampling technique used probability sampling technique. The results of the study showed that 1) The images presented in Nutrisari advertisements made the audience's attention interesting and got the highest average value of 3.28 from the Picture dimension. 2) In the Purchase Decision, there was the highest value of 3.21 from the Purchase Decision dimension. 3) There was an Influence of Nutrisari Television Advertisement Version of Si Juara Nyegerin on Product Purchase Decisions. t-count was (9.992) > t-table (1.661). The magnitude of the influence was R 0.719 or 71.9% and R Square was 0.517 or 51.7%
creator: Denny Wahyudi
creator: Agus Hermanto
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-02-09
publication date: 2026-02-09
volume: 3
number: 1
starting page: 290
ending page: 303
doi: 10.62383/komunikasi.v3i1.936

Implementasi Kode Etik Komunikasi Publik dalam Kebijakan Pemerintah: Kajian Normatif terhadap Praktik Komunikasi Resmi Instansi
type: item
description: The implementation of public communication ethics codes in governmental policies encounters complex challenges in achieving optimal transparency, accountability, and responsiveness standards. This qualitative research employs library research methodology to analyze the effectiveness of public communication ethics code implementation mechanisms through normative examination of official government communication practices. Systematic content analysis of regulations, policies, and communication practice documentation reveals significant disparities between normative idealities and operational realities in field implementation. Findings indicate structural, cultural, and technological factors serve as primary determinants of implementation success. The digital era and post-truth phenomena present additional complexities in managing ethical public communication. Technological adaptation inadequacies, institutional coordination fragmentation, and organizational commitment variations influence the consistency of communication ethics standard application. A comprehensive evaluation model integrating input-process-output-outcome dimensions is essential for measuring implementation effectiveness. Recommendations encompass institutional capacity strengthening, adaptive regulatory framework reformulation, and development of communicative accountability systems responsive to contemporary dynamics. This research contributes to developing theoretical frameworks for public communication ethics code implementation within Indonesian governmental governance contexts.
creator: Ardiyanto Wardhana
rights: Copyright (c) 2026 Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-01-31
publication date: 2026-01-31
volume: 3
number: 1
starting page: 304
ending page: 315
doi: 10.62383/komunikasi.v3i1.942